Have you ever had a memorable dining experience? One that continues to bring you back to the establishment — not only for the food, but the hospitality and service that sets the meal apart from others.
That’s what Lexingtonians walk away with after dining at Coles 735 Main. Since 2012, this dining destination has been known for creating unforgettable dining experiences, built on genuine warmth and heartfelt hospitality, in its historic setting.
Guests consistently praise the service, with one noting, “The Coles’ service experience is so impeccable that you don’t even know you’re in the mood for or what you’re going to love until they anticipate your needs.”
Like family
This exceptional level of care is driven by Director of Operations Chris Hutchison, who encourages a “blinders-off teamwork” mentality, where every detail matters and the team anticipates guests’ needs.
Hutchison believes that within every meal, there are “a thousand moments of truth,” and while it’s impossible to capture them all, striving to do so is what sets Coles apart. Unlike the formal, rigid service often associated with upscale dining, Coles treats each guest like a cherished family member.
Unparalleled service
The team goes above and beyond to create meaningful moments. Long-time server Yolanda once assisted a regular by doing their grocery shopping after they suffered a fall. For a couple’s anniversary, Hutchison and the team surprised them by placing a custom wine bottle featuring their wedding photo at their table.
Owner Cole Arimes and Hutchison believe you can go a lot of places and get good service, but true hospitality is not a basic step of service, it’s something that makes you feel something — and leaves a lasting impression.
They understand that even the finest food cannot make up for mediocre service. That’s why providing a warm, thoughtful, and memorable experience is always the top priority. At Coles, it’s not just about serving great food — it’s about creating lasting memories through genuine hospitality.
